Password reset
Cancel
Sign up for free
jtorral wrote: 🕐 01-11-26 09:57
This is a little old dating back to November but important enogh to keep it current.
Dear Valued Customers,
We have recently confirmed that, with respect to our FUJIFILM X-E5 digital camera, there is a potential issue where the strap lug attachment may loosen. Continued use in this condition could result in the strap attachment detaching from the camera body.
As of November 20, 2025, this issue has been identified in fewer than 0.1% of all units shipped.
Fujifilm will provide free inspection and repair services for affected products.
To determine whether any looseness exists, please contact your nearest Fujifilm Customer Service center. Authorized Fujifilm technicians will provide guidance on how to check the strap attachment and will perform inspection and any necessary repairs free of charge.
We thank you for your confidence in Fujifilm products and appreciate your understanding and cooperation.
[Applicable Part]
Strap Attachment Area
FUJIFILM X-E5 Silver / Black
Contact
Should your FUJIFILM X-E5 digital camera be affected by this issue, please contact your nearest Fujifilm Customer Service center in your country.
FUJIFILM Worldwide Network
As a sponsor, take advantage of CrossLinks.
When someone is viewing a photo taken with a specific camera or lens, a Learn More about this product link will apear with a link to your review, blog, shop etc...
Here is a Crosslink Examplepurerangefinder.com has always and will always be free to use. Donations are greatly appreciated and help keep us online!
Thanks for your support
FYI, I have a Voigtlander 35mm 1.2 Version IV coming my way. The main reason for the lens coming my way is that I have the full size sample images from Leica of the new 35 Noctilux and from what I have seen, they are not clinically sharp or contrasty for a $9650.00 lens. I want to shoot similar shots with the voigtlander to make a judgement call.
NOTE, I am NOT prejudging because I do not have the Noct in hand yet. This is soley based on sample images I have already seen.
On a side note, I have large versions of the sample images and after viewing them again, I cannot see much difference between that and the latest version of the Voigtlander 35mm 1.2. Thats not to say the Voigtlander is better or worse. I need to get my hands on one or see some other posts with samples to cast judgement. As of now the jury is still out but the price is a death sentence! 💀
How will it compare to the Voightlander 35mm f1.2? Looks to be a bit fatter but not as long.